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white print head started printing weird patterns

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Hi, everyone! My printer just started printing the white underbase in a weird pattern. Also, my white print head started smoking just now. DTF Superstore has not replied to email yet. Attaching videos so y'all see what I mean by weird white pattern. I am not sure how to fix it and I'm hoping someone can help me with this issue.


Audley 24" 2-head printer

i3200 print heads

DTF Superstore Ink

Hosonsoft PrintEXP

Cadlink Digital Factory 10


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I have no idea, But generally smoking and electronics usually is usually a good indication of something has failed. 


I'm sure DTFSS will get back to you with a bit of time. 


Good luck!

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