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White Empty Print Error

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Im new to DTF, have done dtg before so familiar with Acrorip.

When i go to print an error comes up in Acrorip with Print Error: WHITE (EMPTY). New chip-less cartridges. 

It is also smudging the the ink at the end of the print, do you think that is because the front assembly was taken out with the rollers

and its now un-level and flicking the last bit of the page up to hit against the cartridge carriage.

Any ideas and suggestions would be so greatly appreciated.


Chevelle xx

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