I have an epson xp 15000 and desperately want to buy ekprint studio from the company that makes it, because I hear it’s a lot cheaper that way. However, I can’t get them to respond to me. I’ve asked several times through their online form to have the demo link and the license sent to me, but they have never responded to me. I’ve been going at this for about three or four days now. Does anyone know, is this normal with them? What do I have to do to get them to respond? I’ve even emailed them at the info and support addresses but nothing. Some help me if you can. At least let me know if you’ve had a similar experience with them.